Terms & Conditions – 9aph

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and 9aph ("9aph," "we," "us," or "our") governing your access to and use of the 9aph website located at https://9aph.com, including all games, services, features, content, and functionality offered therein (collectively, the "Platform").

By accessing the Platform, registering an account, making a deposit, or participating in any game or promotion offered by 9aph, you unconditionally accept these Terms and agree to comply with them at all times. These Terms apply in addition to any game-specific rules, bonus terms, or promotional conditions that may be published on the Platform from time to time, all of which are incorporated herein by reference.

9aph reserves the right to update, modify, or replace these Terms at any time. Continued use of the Platform following the publication of revised Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically.

2 Eligibility

To register and use the 9aph Platform, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age, as required under applicable Philippine gaming regulations. 9aph strictly prohibits access by minors. Age verification may be required at any point during your use of the Platform.
• You must be physically located in a jurisdiction where online gambling is lawful and permitted. It is your sole responsibility to ensure that your use of 9aph complies with the laws applicable in your jurisdiction.
• You must not be a current employee, contractor, director, officer, or agent of 9aph, nor an immediate family member of any such person.
• You must not have been previously excluded, suspended, or banned from the 9aph Platform or any affiliated platform.
• You must have full legal capacity to enter into a binding agreement under the laws of the Republic of the Philippines.

3 Account Registration

To access real-money games and services on 9aph, you must register a player account. When registering, you agree to provide accurate, current, and complete information as requested in the registration form, including your full legal name, date of birth, mobile number, and any other information required for identity verification.

Each individual may register only one (1) account on the 9aph Platform. The creation of multiple accounts by a single individual — whether using different names, mobile numbers, email addresses, or payment methods — is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of all associated balances.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party. 9aph will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure. You must notify 9aph immediately if you suspect any unauthorised use of your account.

9aph reserves the right to conduct Know Your Customer ("KYC") verification at any time, including at the point of registration, prior to processing a withdrawal, or upon reasonable suspicion of fraudulent activity. You agree to cooperate fully with any KYC request and to provide valid government-issued identification documents as required.

4 Deposits & Withdrawals

All financial transactions on the 9aph Platform are conducted in Philippine Peso (PHP / ₱). 9aph supports the following payment methods for deposits and withdrawals: GCash, PayMaya, BPI, BDO, and Metrobank. Additional payment methods may be made available from time to time at 9aph's discretion.

Deposits: Deposits are credited to your 9aph account balance upon confirmation of receipt by our payment processing systems. Minimum and maximum deposit limits apply and are displayed on the deposit page. 9aph does not charge fees on deposits, though your payment provider may apply their own transaction charges.

Withdrawals: Withdrawal requests are subject to identity verification and compliance with these Terms. 9aph aims to process approved withdrawal requests within the timeframes displayed on the withdrawal page. Withdrawals will only be processed to a payment method registered in your own name — third-party withdrawals are not permitted. 9aph reserves the right to request additional verification documents before processing any withdrawal.

Minimum Withdrawal: A minimum withdrawal amount applies and is displayed on the withdrawal page. Withdrawals below the minimum threshold will not be processed.

5 Bonuses & Promotions

9aph may offer bonuses, free bets, cashback, and other promotional incentives to eligible players from time to time. All bonuses and promotions are subject to specific terms and conditions, including wagering requirements, minimum odds, eligible games, and expiry periods, which will be published alongside each offer.

By claiming any bonus or participating in any promotion on 9aph, you agree to the specific terms applicable to that offer. General bonus rules include:

• Bonuses may only be claimed once per player, household, IP address, or device unless otherwise stated.
• Wagering requirements must be met before bonus-derived winnings can be withdrawn.
• 9aph reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice.
• Any attempt to abuse, exploit, or manipulate bonus offers — including through the use of multiple accounts, coordinated betting, or other fraudulent means — will result in immediate account suspension and forfeiture of all bonus funds and associated winnings.
• Bonuses are non-transferable and have no cash value until applicable wagering requirements have been satisfied.

6 Game Rules & Fair Play

All games available on the 9aph Platform — including live casino games, slot games, Fisher Game, Bingo, Snooker, and sports betting markets — are governed by individual game rules published on the Platform. You are responsible for familiarising yourself with the applicable rules before participating in any game.

9aph uses certified Random Number Generator ("RNG") technology for applicable games, which has been independently tested and audited to ensure fair and random outcomes. Live casino games are conducted by trained dealers in real time and are subject to the rules of the respective game as displayed on screen.

In the event of a technical malfunction, disconnection, or system error during a game, 9aph reserves the right to void the affected round and return any wagers placed. 9aph's decision in such matters is final. 9aph will not be liable for any losses arising from technical failures beyond our reasonable control.

7 Prohibited Conduct

The following conduct is strictly prohibited on the 9aph Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of funds, and referral to the relevant Philippine authorities:

• Registering more than one account on 9aph.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using the Platform if you are under 21 years of age.
• Engaging in any form of cheating, collusion, match-fixing, or use of automated software (bots) to gain an unfair advantage.
• Exploiting software bugs, errors, or vulnerabilities in the Platform.
• Attempting to launder money or use 9aph for any illegal financial activity.
• Harassing, threatening, or abusing 9aph staff or other players.
• Accessing the Platform from a jurisdiction where online gambling is prohibited.
• Sharing your account credentials with any third party or allowing any third party to use your account.

8 Intellectual Property

All content on the 9aph Platform, including but not limited to text, graphics, logos, game software, audio, video, and user interface design, is the exclusive property of 9aph or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial gaming purposes.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the 9aph Platform without the prior written consent of 9aph. Any unauthorised use of 9aph's intellectual property may result in legal action.

9 Limitation of Liability

To the fullest extent permitted by applicable law, 9aph, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, or loss of profits, even if 9aph has been advised of the possibility of such damages.

9aph's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your 9aph account in the thirty (30) days immediately preceding the event giving rise to the claim.

10 Responsible Gaming

9aph is committed to promoting responsible gaming and providing a safe environment for all players. We offer a range of tools to help you manage your gaming activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are accessible from your 9aph account dashboard at any time.

If you wish to self-exclude from the 9aph Platform, you may request a self-exclusion period of between 30 days and permanent exclusion by contacting our support team. During a self-exclusion period, your account will be suspended and you will not be able to log in, deposit, or participate in any games on 9aph.

9aph strictly enforces the minimum age requirement of 21 years for all real-money gaming activity on the Platform. If you are concerned about a minor accessing the Platform, please contact our support team immediately. We encourage all players to play responsibly and within their means.

For additional responsible gaming resources and support, please visit the 9aph Responsible Gaming page.

11 Account Suspension & Termination

9aph reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, for any of the following reasons:

• Breach of any provision of these Terms.
• Failure to pass KYC or age verification requirements.
• Reasonable suspicion of fraudulent activity, money laundering, or other illegal conduct.
• Chargebacks or disputed transactions initiated by the player.
• Abusive, threatening, or inappropriate behaviour directed at 9aph staff or other players.
• A player's own request to close their account.

Upon account closure, any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to the player via their registered payment method, subject to completion of any outstanding verification requirements. 9aph reserves the right to withhold funds where there is reasonable suspicion of fraud or a breach of these Terms pending investigation.

12 Privacy & Data Protection

9aph collects, processes, and stores personal data in accordance with our Privacy Policy, which forms an integral part of these Terms. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

9aph implements industry-standard security measures, including SSL encryption, to protect your personal and financial data. However, no method of electronic transmission or storage is completely secure, and 9aph cannot guarantee absolute security of your data.

13 Amendments to These Terms

9aph reserves the right to amend, update, or replace these Terms at any time. When material changes are made, 9aph will notify registered players via email or a prominent notice on the Platform. The revised Terms will take effect from the date of publication unless otherwise stated.

Your continued use of the 9aph Platform after the effective date of any revised Terms constitutes your acceptance of those changes. If you do not agree with the revised Terms, you must cease using the Platform and may request account closure by contacting our support team.

14 Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Before initiating any formal legal proceedings, you agree to first contact 9aph's customer support team to attempt to resolve the dispute informally. 9aph will endeavour to respond to and resolve all complaints within a reasonable timeframe.

15 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the 9aph support team:

These Terms & Conditions were last reviewed and updated on 1 January 2026. All previous versions of these Terms are superseded by this document.